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CustomerConnect Registration


Please review our Privacy Policy to understand the reasons for collection, use and disposal of personal information. Please review the Terms of Use before you sign up for My Account, to ensure you understand and accept the online terms. To sign up for My Account Online complete the Registration Form. Hover over the ? at the end of each field for help on what to enter and how to enter it. TIP: Have your most recent bill ready. You will need it for your Account #, Amount Due and Bill due date. Customer Connect allows users to track Time of Use and electricity consumption data. eBill will allow you to subscribe to paperless billing, view bills, print bills, and check out bill history. Please enter all required information for your new account and click "Register". An activation link will then be sent to your email account. To complete the registration process and activate your new account, please read the email we send you and follow its instructions.

Registration Form

When entering your account number, do not include any zeros at the beginning of your account number or occupant code. Example: Account Number 00001234-01 as it appears on your bill, where -01 represents the occupant code. This account number would be entered as 1234-1. If the occupant code is -00, enter only one 0.

Username must be a minimum of 3 characters, and can include numbers, letters or any of these special characters ! @ # _ - . Your Username must not include any blank spaces and must not include a $ Note: Your email address will work as your Username.

Please enter a valid email address

Your password requires a minimum of 6 letters and 1 digit(s)

Password StrengthNo password entered

An authentication measure used to protect your account. Note: Your answer does not have to necessarily reflect the question.

The following information is used to verify that you are the rightful owner of this account.

Enter the Amount Due from the top right hand corner of your latest bill. Example $1,395.67. You would enter 1395.67. Do not enter the , or $ sign. Tip: If your Amount Due is a CREDIT BALANCE enter a hyphen " - " in front of the amount. Example if amount due is a credit enter -1395.67

The due date of your latest bill (e.g. MM-DD-YYYY).